Do you really know what your customers want?

 

That’s never been an easy question and it’s more difficult to answer today with companies like Amazon, Uber and Google raising the bar on customer expectations.  They don’t just provide useful products and services, they create EXPERIENCES that people love. They do it by applying a user-centered perspective that unearths opportunities to create products and services that delight and empower consumers.

 

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Authorrandy thomas